Serial numbers purchased before 2018 have the following format:
PVscout-XXXXX-XXXXX-XXXXX-XXXXX
When entering your serial number, please make sure, it begins with “PVscout”
Your PVscout serial number is based on the following format:
XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
Please pay attention to the use of small and capital letters!
If you use “copy & paste” for entering your serial number, ensure that no blank space is pasted at the end of the serial number.
During the activation you have to be connected to the internet.
or a software reinstallation on a new PC or Laptop, please contact our support-team. Email: support@pvscout.de